Best Auto Repair, Ventura

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Ask Six Simple Questions to Select the Right Auto Repair Shop

Working Hours
  • Mon 7:30AM - 5:00PM
    Tue 7:30AM - 5:00PM
  • Wed 7:30AM - 5:00PM
    Thu 7:30AM - 5:00PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

What People Say About Us

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    Our go to place for servicing our company vehicles.

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    Great shop always take all 3 cars there from Honda to Ford to Lexus. Will get the job done.

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    I just moved to the area and I needed to find a new mechanic that I could trust because I've had some horrible experiences in the past. I had heard about Hays from a co-worker and thought I would try them out.The first thing that I noticed was that it was a very clean facility. They offered me a ride home and picked me up when the car was finished. Pricing was very reasonable and I'm honestly very happy with my luck in finding this place!! I would recommend to anyone who wants honest work done with good prices.

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    Fast and Excellent services from the guys at Hays Automotive, very upfront and polite. Best believe I'll be back whenever any of my vehicles need maintenance and inspection.

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    I had them do my alignment and they took care of me like family. Explained it all in detail and double checked when I asked. Will definitely be back. Thanks guys!

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    Our go to place for servicing our company vehicles.

Call us for service: 805-658-8811

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